HelpShelf Docs

Integrating Dashly (HelpDesk)

To integrate Dashly as a helpdesk provider (to enable you to provide ticketing and chat capabilities within your HelpShelf widget) you will need to set the App ID. Locating your App ID. Locating the…

Integrating ZenDesk (Content)

To integrate ZenDesk as a content provider (to enable you to make its content available within your HelpShelf widget) you will need to set the Access Token , Sub domain and email address. First, you'…

Integrating Facebook Messenger (HelpDesk)

To integrate Facebook Messenger as a helpdesk provider (to enable you to provide ticketing and chat capabilities within your HelpShelf widget) you will need to set the App ID, Page ID and Locale Lang…

All Categories

Advanced Usage

2 articles by 1 author

Content Integrations

17 articles by 1 author

Getting Started & Setup

4 articles by 1 author

Helpdesk Integrations

27 articles by 1 author

Page Rules

1 article by 1 author

Troubleshooting