HelpShelf Docs

Changes to my widget are not appearing on my site

When you make changes to your widget, it will be sent to a queue to be synchronised to the server. This process can take anywhere between 1 and 10 minutes (depending on how busy the queue is at the t…

Integrating Dashly (HelpDesk)

To integrate Dashly as a helpdesk provider (to enable you to provide ticketing and chat capabilities within your HelpShelf widget) you will need to set the App ID. Locating your App ID. Locating the…

Integrating HelpCrunch (HelpDesk)

To integrate HelpCrunch as a helpdesk provider (to enable you to provide ticketing and chat capabilities within your HelpShelf widget) you will need to set the App ID , App Secret and a Sub Domain. L…

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Advanced Usage

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Getting Started & Setup

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Helpdesk Integrations

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Troubleshooting