HelpShelf Docs

What are Page Rules?

Essentially, page rules let you link content to appear on a specific page. When doing this you can specify 'dynamic' parts of the URL but this is only needed if you know the URL you are trying to set…

Integrating Groove (Content)

To integrate Groove as a content provider (to enable you to make its content available within your HelpShelf widget) you will need to set the API Token, Knowledge Base ID and your Groove Domain. To l…

Setting up custom callbacks for your HelpDesk provider

If you need to setup a Callback event for your HelpDesk provider (i.e. such as when the Chat widget is closed or opened, then this can be achieved by adding a "callbacks" item to your helpShelfSettin…

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Advanced Usage

2 articles by 1 author

Content Integrations

17 articles by 1 author

Getting Started & Setup

3 articles by 1 author

Helpdesk Integrations

27 articles by 1 author

Page Rules

1 article by 1 author

Troubleshooting

4 articles by 1 author

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