HelpDocs

Integrating LiveAgent (HelpDesk)

To integrate LiveAgent as a helpdesk provider (to enable you to provide ticketing and chat capabilities within your HelpShelf widget) you will need to set the App ID and Subdomain. Locating your Subd…

Integrating LiveAgent (Content)

To integrate LiveAgent as a content provider (to enable you to make its content available within your HelpShelf widget) you will need to set the API Key and Subdomain. Locating your Subdomain. The su…

Installing the HelpShelf widget

Once you've setup your site, you'll then need to install the widget on your site. To do this, simple paste the code below in the header of your website, just before the closing </head> tag. <script t…

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Advanced Usage

1 article by 1 author

Content Integrations

14 articles by 1 author

Getting Started & Setup

3 articles by 1 author

Helpdesk Integrations

22 articles by 1 author

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