HelpShelf Docs

Trigger HelpShelf via JavaScript

By default HelpShelf loads when the page loads and from there, the widget is opened, closed and generally interacted with based on user interaction. However, from time to time you may find it helpful…

Integrating Facebook Messenger (HelpDesk)

To integrate Facebook Messenger as a helpdesk provider (to enable you to provide ticketing and chat capabilities within your HelpShelf widget) you will need to set the App ID, Page ID and Locale Lang…

Integrating Intercom (Content)

What is HelpShelf and how does the Intercom integration work? HelpShelf combines all of your Intercom support resources into one gorgeous widget and then makes sure that it's available when it matter…

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Advanced Usage

2 articles by 1 author

Content Integrations

17 articles by 1 author

Getting Started & Setup

3 articles by 1 author

Helpdesk Integrations

27 articles by 1 author

Page Rules

1 article by 1 author

Troubleshooting

4 articles by 1 author

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