HelpDocs

Integrating Facebook Messenger (HelpDesk)

To integrate Facebook Messenger as a helpdesk provider (to enable you to provide ticketing and chat capabilities within your HelpShelf widget) you will need to set the App ID, Page ID and Locale Lang…

Integrating ZenDesk (Content)

To integrate ZenDesk as a content provider (to enable you to make its content available within your HelpShelf widget) you will need to set the Access Token , Sub domain and email address. First, you'…

Integrating Help Scout (Content)

To integrate Help Scout as a content provider (to enable you to make its content available within your HelpShelf widget) you will need to set the Access Token. Locating your Access Token. Once logged…

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Advanced Usage

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Content Integrations

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Getting Started & Setup

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Helpdesk Integrations

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Page Rules

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Troubleshooting

4 articles by 1 author

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