HelpShelf Docs

Integrating Intercom (Content)

What is HelpShelf and how does the Intercom integration work? HelpShelf combines all of your Intercom support resources into one gorgeous widget and then makes sure that it's available when it matter…

Installing the HelpShelf widget

Once you've setup your site, you'll then need to install the widget on your site. To do this, simple paste the code below in the header of your website, just before the closing </head> tag. <script t…

Integrating FreshDesk (HelpDesk)

To integrate FreshDesk as a helpdesk provider (to enable you to provide ticketing capabilities within your HelpShelf widget) you will need to set the Widget ID. Locating your Widget ID. First, you'll…

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Advanced Usage

2 articles by 1 author

Content Integrations

17 articles by 1 author

Getting Started & Setup

3 articles by 1 author

Helpdesk Integrations

27 articles by 1 author

Page Rules

1 article by 1 author

Troubleshooting

4 articles by 1 author

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