HelpDocs

Creating your first site

Linking HelpShelf to a new site is quick and easy. If you've just signed up, you should be asked to setup your first site. If not, you can add a new site by pressing the 'Create site' link in the sit…

Integrating LiveAgent (HelpDesk)

To integrate LiveAgent as a helpdesk provider (to enable you to provide ticketing and chat capabilities within your HelpShelf widget) you will need to set the App ID and Subdomain. Locating your Subd…

Integrating Facebook Messenger (HelpDesk)

To integrate Facebook Messenger as a helpdesk provider (to enable you to provide ticketing and chat capabilities within your HelpShelf widget) you will need to set the App ID, Page ID and Locale Lang…

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Advanced Usage

1 article by 1 author

Content Integrations

14 articles by 1 author

Getting Started & Setup

3 articles by 1 author

Helpdesk Integrations

27 articles by 1 author

Page Rules

1 article by 1 author

Troubleshooting

4 articles by 1 author

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