HelpDocs

Installing the HelpShelf widget

Once you've setup your site, you'll then need to install the widget on your site. To do this, simple paste the code below in the header of your website, just before the closing </head> tag. <script t…

Integrating LiveAgent (HelpDesk)

To integrate LiveAgent as a helpdesk provider (to enable you to provide ticketing and chat capabilities within your HelpShelf widget) you will need to set the App ID and Subdomain. Locating your Subd…

Creating your first site

Linking HelpShelf to a new site is quick and easy. If you've just signed up, you should be asked to setup your first site. If not, you can add a new site by pressing the 'Create site' link in the sit…

All Categories

Advanced Usage

1 article by 1 author

Content Integrations

14 articles by 1 author

Getting Started & Setup

3 articles by 1 author

Helpdesk Integrations

26 articles by 1 author

Page Rules