HelpDocs

Installing the HelpShelf widget

Once you've setup your site, you'll then need to install the widget on your site. To do this, simple paste the code below in the header of your website, just before the closing </head> tag. <script t…

Integrating Continually (HelpDesk)

To integrate Continually as a helpdesk provider (to enable you to provide ticketing capabilities within your HelpShelf widget) you will need to set the App ID and Bot ID. Locating your App ID. First,…

Integrating Zoho Desk (HelpDesk)

To integrate Zoho Desk as a helpdesk provider (to enable you to provide ticketing and chat capabilities within your HelpShelf widget) you will need to set the App ID and Company ID. Please note, we c…

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Advanced Usage

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Content Integrations

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Getting Started & Setup

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Helpdesk Integrations

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Troubleshooting

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