HelpShelf Docs

Installing the HelpShelf widget

Once you've setup your site, you'll then need to install the widget on your site. To do this, simple paste the code below in the header of your website, just before the closing </head> tag. <script t…

Integrating Help Scout (Content)

To integrate Help Scout as a content provider (to enable you to make its content available within your HelpShelf widget) you will need to set the Access Token. Locating your Access Token. Once logged…

Changes to my widget are not appearing on my site

When you make changes to your widget, it will be sent to a queue to be synchronised to the server. This process can take anywhere between 1 and 10 minutes (depending on how busy the queue is at the t…

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Advanced Usage

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Content Integrations

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Getting Started & Setup

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Helpdesk Integrations

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Troubleshooting

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