Essentially, page rules let you link content to appear on a specific page. When doing this you can specify 'dynamic' parts of the URL but this is only needed if you know the URL you are trying to set…
To integrate Groove as a content provider (to enable you to make its content available within your HelpShelf widget) you will need to set the API Token, Knowledge Base ID and your Groove Domain. To l…
If you need to setup a Callback event for your HelpDesk provider (i.e. such as when the Chat widget is closed or opened, then this can be achieved by adding a "callbacks" item to your helpShelfSettin…
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