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Advanced Usage

Setting up custom callbacks for your HelpDesk provider

If you need to setup a Callback event for your HelpDesk provider (i.e. such as when the Chat widget is closed or opened, then this can be achieved by adding a "callbacks" item to your helpShelfSettin…

Updated 2 years ago by HelpShelf

Trigger HelpShelf via JavaScript

By default HelpShelf loads when the page loads and from there, the widget is opened, closed and generally interacted with based on user interaction. However, from time to time you may find it helpful…

Updated 2 years ago by HelpShelf

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