Integrating Intercom (Content)

To integrate Intercom as a content provider (to enable you to make its content available within your HelpShelf widget) you simply need need to set the Access Token.

Locating your Access Token

Your Access Token can be found within your Intercom account and is unique to the workspace it is setup against.

First, click the account menu at the bottom right of the screen and select the Settings option.

Next select the Developers link from the sidemenu and click the Developer Hub option.

This will take you into your Developers Hub, from here either select an existing App or create a new one. Once you've clicked into your App, select the Authentication option from the menu, as shown below:

This will reveal yout Access Token.

In our case ours is dG9rOS31ZTgzNzkdd1XzQ5FfNDgzYV84OTVlX2M2MWMgVTc0ZmJhMToxOjA=. Simply enter this into the Access Token field when asked to do so in HelpShelf.

You should now be setup :)


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