Integrating Abhisi (HelpDesk)
To integrate Abhisi as a helpdesk provider (to enable you to provide ticketing and contact capabilities within your HelpShelf widget) you will simply need to set the App ID.
Locating your App ID
This ID can be easily located simply by logging into your Abhisi account. To do this, head to https://my.abhisi.com/. Once logged in, click the Settings dropdown (found top right of the screen) and select the Mailboxes option, as shown below.
Next, select your Mailbox from the list (or create a new one). On the page that loads, click the "Connection Settings" option from the left hand menu. You'll now be shown a text field with your unique App ID. Simply copy this and enter it into the App ID field in HelpShelf. We've circled the code (from our test account) in the screenshot below.
You should now be setup :)