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Helpdesk Integrations

Integrating Groove (HelpDesk)

To integrate Groove as a helpdesk provider (to enable you to provide ticketing capabilities within your HelpShelf widget) you will need to set the Widget ID. Locating your Widget ID. First, you'll ne…

Updated by HelpShelf

Integrating Continually (HelpDesk)

To integrate Continually as a helpdesk provider (to enable you to provide ticketing capabilities within your HelpShelf widget) you will need to set the App ID and Bot ID. Locating your App ID. First,…

Updated by HelpShelf

Integrating HubSpot Live Chat (HelpDesk)

To integrate HubSpot Live Chat as a helpdesk provider (to enable you to provide ticketing capabilities within your HelpShelf widget) you will need to set the App ID. Locating your App ID. First, you'…

Updated by HelpShelf

Integrating Chatra (HelpDesk)

To integrate Chatra as a helpdesk provider (to enable you to provide ticketing capabilities within your HelpShelf widget) you will need to set the Chatra ID. Locating your Chatra ID. First, you'll ne…

Updated by HelpShelf

Integrating FreshDesk (HelpDesk)

To integrate FreshDesk as a helpdesk provider (to enable you to provide ticketing capabilities within your HelpShelf widget) you will need to set the Widget ID. Locating your Widget ID. First, you'll…

Updated by HelpShelf

Integrating Wix Answers (HelpDesk)

To integrate Wix Answers as a helpdesk provider (to enable you to provide ticketing and chat capabilities within your HelpShelf widget) you will need to set the Widget ID and Sub Domain. Locating you…

Updated by HelpShelf

Integrating Collect.chat (HelpDesk)

To integrate Collect.chat as a helpdesk provider (to enable you to provide ticketing and chat capabilities within your HelpShelf widget) you will need to set the App ID. Locating your App ID. Locatin…

Updated by HelpShelf

Integrating Dashly (HelpDesk)

To integrate Dashly as a helpdesk provider (to enable you to provide ticketing and chat capabilities within your HelpShelf widget) you will need to set the App ID. Locating your App ID. Locating the…

Updated by HelpShelf

Integrating Tawk.to (HelpDesk)

To integrate Tawk.to as a helpdesk provider (to enable you to provide ticketing and chat capabilities within your HelpShelf widget) you will need to set the App ID. Locating your App ID. Locating the…

Updated by HelpShelf

Integrating Kayako (HelpDesk)

To integrate Kayako as a helpdesk provider (to enable you to provide ticketing and chat capabilities within your HelpShelf widget) you will need to set the Sub Domain. Locating your Sub Domain. Locat…

Updated by HelpShelf

Integrating Facebook Messenger (HelpDesk)

To integrate Facebook Messenger as a helpdesk provider (to enable you to provide ticketing and chat capabilities within your HelpShelf widget) you will need to set the App ID, Page ID and Locale Lang…

Updated by HelpShelf

Integrating Zoho Desk (HelpDesk)

To integrate Zoho Desk as a helpdesk provider (to enable you to provide ticketing and chat capabilities within your HelpShelf widget) you will need to set the App ID and Company ID. Please note, we c…

Updated by HelpShelf

Integrating Abhisi (HelpDesk)

To integrate Abhisi as a helpdesk provider (to enable you to provide ticketing and contact capabilities within your HelpShelf widget) you will simply need to set the App ID. Locating your App ID. Thi…

Updated by HelpShelf

Integrating Gorgias (HelpDesk)

To integrate Gorgias as a helpdesk provider (to enable you to provide ticketing and chat capabilities within your HelpShelf widget) you will need to set the Company ID and a Widget ID. Locating your…

Updated by HelpShelf

Integrating Quriobot (HelpDesk)

To integrate Quriobot as a helpdesk provider (to enable you to provide ticketing and chat capabilities within your HelpShelf widget) you will need to set the App ID and a Widget ID. Locating your App…

Updated by HelpShelf

Integrating Crisp (HelpDesk)

To integrate Crisp as a helpdesk provider (to enable you to provide ticketing and chat capabilities within your HelpShelf widget) you will need to set the App ID.* Locating your App ID. First, you'll…

Updated by HelpShelf

Integrating HelpCrunch (HelpDesk)

To integrate HelpCrunch as a helpdesk provider (to enable you to provide ticketing and chat capabilities within your HelpShelf widget) you will need to set the App ID , App Secret and a Sub Domain. L…

Updated by HelpShelf

Integrating Drift (HelpDesk)

To integrate Drift as a helpdesk provider (to enable you to provide ticketing and chat capabilities within your HelpShelf widget) you will need to set the App ID. Locating your App ID. First, you'll…

Updated by HelpShelf

Integrating FreshChat (HelpDesk)

To integrate FreshChat as a helpdesk provider (to enable you to provide ticketing and chat capabilities within your HelpShelf widget) you will need to set the App ID. Locating your App ID. First, you…

Updated by HelpShelf

Integrating ZenDesk (HelpDesk)

To integrate ZenDesk as a helpdesk provider (to enable you to provide ticketing and chat capabilities within your HelpShelf widget) you will need to set the App ID. Locating your App ID. First, you'l…

Updated by HelpShelf

Integrating HelpScout (HelpDesk)

To integrate HelpScout as a helpdesk provider (to enable you to provide ticketing and chat capabilities within your HelpShelf widget) you will need to set the App ID. Locating your App ID. First, you…

Updated by HelpShelf

Integrating Intercom (HelpDesk)

To integrate Intercom as a helpdesk provider (to enable you to provide ticketing and chat capabilities within your HelpShelf widget) you will need to set the App ID. Locating your App ID. First, you'…

Updated by HelpShelf

Integrating Gist (HelpDesk)

To integrate Gist (formerly ConvertFox) as a helpdesk provider (to enable you to provide ticketing and chat capabilities within your HelpShelf widget) you will need to set the App ID. Locating your A…

Updated by HelpShelf

Integrating Customerly (HelpDesk)

To integrate Customerly as a helpdesk provider (to enable you to provide ticketing and chat capabilities within your HelpShelf widget) you will need to set the App ID. Locating your App ID. First, yo…

Updated by HelpShelf

Integrating LiveAgent (HelpDesk)

To integrate LiveAgent as a helpdesk provider (to enable you to provide ticketing and chat capabilities within your HelpShelf widget) you will need to set the App ID and Subdomain. Locating your Subd…

Updated by HelpShelf

Integrating Novocall (HelpDesk)

To integrate Novocall as a helpdesk provider (to enable you to provide ticketing and chat capabilities within your HelpShelf widget) you will need to set the App ID. Locating your App ID. The App ID…

Updated by HelpShelf

Integrating Chaport (HelpDesk)

To integrate Chaport as a helpdesk provider (to enable you to provide ticketing and chat capabilities within your HelpShelf widget) you will need to set the App ID. Locating your App ID. To locate yo…

Updated by HelpShelf

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