Integrating Gist (HelpDesk)
To integrate Gist (formerly ConvertFox) as a helpdesk provider (to enable you to provide ticketing and chat capabilities within your HelpShelf widget) you will need to set the App ID.
Locating your App ID
First, you'll need to login to your Gust account by heading to https://app.getgist.com/users/sign_in. Once logged in, your App ID can be found in the URL in your browser.
In the screenshot we've circled the part that represents the App ID for this example project within Gist - which is muwisxnc
Copy this code and enter that into your HelpShelf setup form in the App ID field.
You should now be setup :)